Stornierungsrichtlinie

Cancellation Policy

Some items in our store may be offered as subscriptions, pre-orders, or "try before you buy." This policy explains how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select. Your payment details are securely stored, and you will be charged for each delivery unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you can cancel your subscription at any time. Use the links in your order confirmation emails to manage or cancel your subscription.

For information on returns and refunds, please see our Returns Policy.

Pre-orders

Pre-orders are for out-of-stock or soon-to-be-available products. At checkout, we may collect no payment or a partial deposit, store your payment method, and charge the full or remaining payment when the item is ready to ship.

You can cancel a pre-order that has been partially paid and not yet fulfilled. Once the order has been fulfilled, cancellation is not possible, but you may request a full or partial refund. Refer to our Returns Policy for details.

Try Before You Buy

For "try before you buy" items, we authorize your payment method before shipping. You have a set period to decide whether to keep the item. If the item is not returned within this period, your payment method will be charged for the full amount.